Transferring Care

Lost Your ADHD Prescriber?

If your practice closed, your clinician retired, or your telehealth company shut down, you can transfer your adult ADHD care to Clarity ADHD without starting from zero.

Losing a prescriber is not a clinical problem. It is a logistics problem with a clinical deadline attached, and the deadline is real: a Schedule II stimulant prescription cannot be refilled, and most clinicians will not write one for a person they have never evaluated.

Clarity ADHD accepts transfers of care from adults across Washington State who already have an ADHD diagnosis and lost the person managing it. You do not need to start over, and you do not need to justify why you are looking.

Who This Is For

Common ways people end up here

The practice closed

Your clinician retired, relocated, left clinical work, or the office shut down with limited notice.

The telehealth company folded

The platform you were using stopped operating, stopped prescribing stimulants, or stopped serving Washington.

Your provider left

The practice is still open but nobody picked up your care, or you are being handed between rotating clinicians.

You moved to Washington

Your previous prescriber is not licensed here and cannot continue treating you across state lines.

Primary care stepped back

Your PCP was managing your ADHD medication and has stopped prescribing controlled substances.

You aged out

You were treated through a pediatric practice, a university health center, or a student plan that has ended.

The Process

What transferring care here looks like

Step 1

Free 15 minute consultation

A short video call to confirm this is a reasonable fit before anyone spends money. Say up front how much medication you have left, because that changes how we schedule everything after this.

Step 2

Send whatever records you have

Records make the first visit substantially more useful. If you cannot get them in time, we will still see you and work from your own account of the history.

Step 3

Transfer intake visit

A full appointment, not a refill check. We go through the developmental history, confirm the diagnosis, review what has been tried, confirm vitals, check the state prescription monitoring database, and decide together what the plan should be going forward.

Step 4

Ongoing management

If medication is appropriate, it is prescribed electronically to your pharmacy. After that you see the same person at every visit, on a schedule that fits how stable things are.

Full details of the standard program are on the how it works page. Transfers are priced as a one time intake rather than the full 5-visit program. See pricing.

Preparation

What to request from your old practice

Asking for "my records" usually produces a thin summary. Ask instead for the original diagnostic evaluation or intake note, the complete medication history with doses and dates, any psychological or objective testing, recent blood pressure and heart rate, and visit notes from the past year.

In Washington, a provider has fifteen working days to respond to a written request for your own health care information, extendable to twenty one working days if they notify you in writing of the reason for the delay. A reasonable copying fee is allowed. The clock does not start until the written request arrives, so send it early. Email or the patient portal is fine. A phone call is not.

Straight Answers

What this practice will and will not do

What it will do

Take an existing diagnosis seriously and evaluate it on its own merits rather than treating you as an unknown. Continue a regimen that is working, when the evaluation supports it. Say clearly when something looks off, and explain the reasoning rather than simply declining.

What it will not do

Promise a specific medication or dose before an evaluation has happened. Prescribe a controlled substance without a documented history and a real appointment. Operate as a refill only service with no clinical relationship attached.

That last point is worth being blunt about. Any practice willing to guarantee your exact regimen sight unseen is telling you something about how it operates, and it is not a reassuring thing. The care that holds up over time is the kind that can also say no.

Common Questions

Questions people ask before booking

Can you prescribe stimulants over telehealth?

Yes, where it is clinically appropriate and only after an evaluation. Under the rules currently in effect, a DEA registered clinician may prescribe Schedule II medications following an audio and video telemedicine visit without a prior in person examination. This area of federal rulemaking has been handled through temporary extensions rather than settled permanently, so it is worth confirming rather than assuming.

Will I have to prove my diagnosis again?

You will be evaluated again, which is not the same thing. A clinician taking over Schedule II prescribing needs an independent basis for that decision. Prior records make it faster, not adversarial.

What if I run out before my appointment?

Say so at first contact. It changes how you get scheduled. Nobody can call in a refill for a Schedule II prescription, so the only real lever is getting the appointment sooner.

What if my medication is on backorder?

Stimulant supply has been unreliable for several years now, and several formulations are on the FDA shortage list at any given time. Alternatives exist, including non stimulant options, and a plan for a shortage is part of the conversation rather than an afterthought.

Do you take insurance?

No. Clarity ADHD is a cash pay practice with flat, published pricing and no insurance prior authorizations for visits. Your pharmacy benefit may still require prior authorization for the medication itself, which is a separate process. A superbill is provided after each visit for potential out of network reimbursement.

If This Just Happened

What to do this week

Put your records request in writing now, since the response clock does not begin until a written request arrives. Book a consultation before you know exactly when your supply runs out, because appointment availability is almost always the binding constraint rather than anything clinical. And read the longer walkthrough of this situation if you want the full picture first.

Being in this position says nothing about you. Practices close and companies fold, usually with very little warning to the people relying on them.

Clarity ADHD is a telehealth practice focused on adult ADHD care serving adults across Washington State. Start with a free 15 minute consultation, or get in touch with questions first.

Book a Free 15-Minute Consultation